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    Personal Information Protection Policy

    1. We will comply with the laws, regulations, and guidelines set forth by the national government and other standards
    concerning the handling of personal information in relation to personal information handled by the hotel business and personal information about our employees.

    2. When we obtain and handle personal information, we will specify the purpose of use of such information
    and will not handle the personal information beyond the scope necessary for achieving the specified purpose of use (use for unintended purposes).
    Also, we will take appropriate management measures to prevent any use for unintended purposes. The purposes of use of personal information are as follows:

    Purpose of use of personal information
    '- Provide products and services to our customers and other related work duties
    - Send announcements, advertisements, printed materials, and emails containing information concerning a new product, service, event, or public offering (campaign) by our company or group company
    (however, sending of such information will be promptly suspended when the customer indicates intent for suspension).
    '- Improve services based on feedback and requests from customers and develop new products
    '- Use as basic data for management analysis and for creating statistical data
    - Communicate hiring information to job applicants (including internships), provide information, conduct employment screening, and manage hiring work operations of the company
    grasp the hiring environment, research such as validation of our hiring activities, and utilize as analytical materials.
    '- Use for the employment management of our employees

    3. We will not provide the personal information that we obtained to third parties unless consent is obtained from the subject individual or such provision is based on a law or regulation.

    4. Upon receiving a complaint or consultation concerning the handling of personal information,
    we will immediately investigate the factual relationship thereof
    and respond sincerely within a reasonable period of time.

    5. In order to appropriately manage the obtained personal information,
    we will implement organizational, human, physical, and technical safety measures,and work to prevent and correct the leak, loss, or damage of personal information.

    6. We will, based on the changes to the social environment and situation, continuously revise our personal information protection and management system and improve our initiatives for personal information protection.

    March 1,2024
    Eikoh Co., Ltd.
    Chang Jihye, Representative Director

    Direct inquiries about the personal information protection policy to:
    300-2 Shirahama-cho, Nishimuro-gun, Wakayama 649-2211-2
    Phone: +81-(0)739-43-5500
    HP:https://fivehotel-shirahama.com
    FIVE SPRING RESORT THE SHIRAHAMA

    Phone +81-(0)739-43-5500
    Inquiry by email